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Customer Service

At Tuolumne County Transit Agency (TCTA), our customers are at the heart of everything we do. We are committed to providing safe, reliable, and accessible transportation services for residents and visitors throughout Tuolumne County.

We value your feedback and encourage you to contact us with questions, comments, suggestions, compliments, or concerns regarding our services. Customer input helps us continually improve our programs and better meet the transportation needs of our community.

 

Our team strives to provide courteous, responsive, and professional service to every rider. Whether you need assistance planning a trip, have questions about fares or schedules, or would like to share your experience riding TCTA, we are here to help.

We look forward to hearing from you and appreciate the opportunity to serve you.

tcta@co.tuolumne.ca.us

(209) 533-5603

What is ADA?

The Americans with Disabilities Act (ADA) and state law require all state and local entities, including the courts, to provide reasonable accommodations for persons with disabilities.

The ADA benefits people who are interested in court activities, programs, and services.

 

In 1996, the Judicial Council of California, the policymaking body for the courts, adopted California Rules of Court Rule 1.100 to implement the ADA in the state court system.

Under the ADA, state laws, and court rules, a person is entitled to an accommodation if he or she has a disability. This means the person has a physical or mental impairment that limits one or more life activities, has a record of such impairment, or is regarded as having such impairment.

​TCTA Complaint Process

You can also download the ADA Complaint Form, and return it to :

​​

Tuolumne County Transit Agency

975 Morning Star Drive Suite A

Sonora, CA 95370

Complaint Form

Please fill out this form with as much information as possible. A TCTA staff member will reach out to you within 2-3 business day of submitting the complaint.

Can you tell us the date this happened and time of day
Month
Day
Year
Time
HoursMinutes
Accessibility Needs
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